eReader+ Upcoming changes to your test service

In Employer Product Service Updates Tags Published 3/1/2021

We are updating our naming convention for eCup™ and xCup™ services. Over the coming months, we will gradually transition test sites to our new eReader+ system. As clinics transition, you will start to see our new naming convention.

eReader™+ helping you transition to the next generation of drug testing

UPCOMING CHANGES TO YOUR TEST SERVICE NAMES

We are updating our naming convention for eCup™ and xCup™ services.

Over the coming months, we will gradually transition test sites to our new eReader+ system. As clinics transition, you will start to see our new naming convention.

What you will start to see:

CURRENT SERVICE NAME NEW SERVICE NAME
eCup eCup+ 5 (1200) - eCup
xCup 4 Panel eCup+ 4 (4045) - xCup 4 (4045)
xCup 6 Basic eCup+ 6 (3413) - xCup 6 Basic

Additionally, here are some other places where you will see our new naming convention:

  • Invoice document
  • Test Result Certificate
  • Result report
  • Result integrations

IMPORTANT

  • You will continue to have access to the same xCup and eCup panels.
  • The new device will fulfill your order for xCup and eCup panel services.
  • You may not see this update immediately.

Download the New Panel Reference Chart to help your team reference the new test panel names that could appear on your results and invoice documents.